Events

When something happens in the platform, an event is created.

General

When something happens in the system an event can be created. Creation of events can be caused by predefined rules in the platform or by for example business rules like a device

Types

There are various types of alarms. The type is set by the platform depending on what caused the alarm. For example a threshold rule on a tag will create a event of type alarm. The different types are;

• Alarm

• Hardware

Status

When an event is created it starts on active. Lets say it was caused by some business rule that raises an alarm. When the business logic dictates that the related object is no longer in an alarm state the event will be changed to solved. In between solved and active we have acknowledged. This is basically when a user has acknowledged an active alarm via the platform or via some email link. These are the different types of event status; 1. Active 2. Acknowledged 3. Solved.

Messages

The message of en event will strongly depend on what process, business logic or whatever else raised the event. It might detail something of the rule that raised the event or might be some maintenance message created by the system

Notifications

In a workspace users can subscribe the various type of notifications channels. These channels basically consist of different types of event. We could say for example system failure messages and alarm messages created by business logic. A user can select per notification channel how to get to notifications, for example via email or sms.

Severities

An event can have a certain severity level. This level indicates how grave or impactful the event is. This level could later on be used in segregating what users do or don't get a notification. The different alarm levels are in order upward of severity as follows;

• Minor, level 1

• Mayor, level 2

• Critical, level 3

• Out of range, level 4

Creation

There is no manual creation of events. They get automatically created/changed via events in the platform or by users.

See an example event list of a workspace below.